Trainning

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Client Overview

Mercedes-Benz Vietnam, a leading automotive brand with large-scale operations and high-value physical assets, required a comprehensive physical security training program to effectively protect people, facilities, assets, and sensitive information. The client sought more than a traditional security course — they needed a program that could integrate with existing management systems (such as SAP), automate inspections, monitoring, and ensure real-time transparency.

The Challenge

Managing enterprise-scale physical security posed several key challenges:

• Risk of asset loss and security breaches due to the lack of centralized control.

• Manual training and security checks that were unstandardized, time-consuming, and prone to human error.

• No real-time visibility into security status or compliance with safety policies.

• Lack of integration with management systems like SAP, resulting in data inconsistencies and poor reporting.

The Solution

We designed a modern physical security training program tailored to the scale and strict compliance requirements of Mercedes-Benz Vietnam:

1. SAP Integration

• Full synchronization of employee records and training schedules from SAP into the training management system.

• Real-time updates between the training platform and HR/financial systems.

• Minimized errors and ensured consistent data.

2. QR Code Training Tracking

• Unique QR codes generated for each employee/course to monitor progress and validate participation.

• Quick scanning and verification through a mobile app.

• Reduces risk of untrained staff and supports compliance recordkeeping.

3. Mobile Audit

• Enables security management teams to perform security inspections and monitoring using smartphones or tablets.

• Schedule, assign, conduct, and update inspection statuses with real-time error checking and alerts.

Outcomes & Value Delivered

Mercedes-Benz Vietnam benefited from substantial improvements in security efficiency and control:

• 70% reduction in periodic inspection time thanks to mobile-enabled tools.

• 99% data accuracy in training and compliance records between the security management platform and SAP.

Conclusion

This physical security training program represents a transformative step in how high-value enterprises like Mercedes-Benz protect their infrastructure, assets, and people. With deep SAP integration, QR-based attendance tracking, and mobile audit capabilities, the platform delivers real-time, data-rich insights that empower faster decision-making, improve compliance, and reduce operational costs.